Archive for the ‘Strategi’ Category

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Danske Bank burde skifte navn

februar 13, 2012

Det er jo ikke ukendt eller nyt, at der trylles og udvises meget stor kreativitet omkring placering af skattebetalinger og fradrag i de store og internatioanlt opererende virksomheder.
Således også i Danske Bank, der har skiftet skattestatus – gået over til international sambeskatning – på et meget belejligt tidspunkt, så det nu er den danske stat, der må æde regningen for Straarups fejlagtige irske eventyr.
Social ansvarlig ledelse – ogå kendt under begrebet CSR (Corporate Social Responsibility) – som banken ellers gerne vil brande sig på, kan man i hvert fald næppe kalde det.

Måske banken burde overveje et navneskifte til (U)Danske Bank …

Læs om bankens dispositioner her: http://epn.dk/brancher/finans/bank/article2693463.ece

Reklamer
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Det lille ekstra “nøk” i den rigtige retning betyder det hele …

august 17, 2011

“Maybe you can’t change the whole world, but if you have love in your heart you can make small differences every day, which really does change the world, one life at a time.”

— Kristina Koncz, Customer Experience Specialist

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Sir Ken Robinson – om fremtidens skole

juli 17, 2011

Så fik Jyske Bank – og tak for det – også øje på den person, der vil nok har den bedste (eneste?) indgangsnøgle til hvordan dansk erhvervsliv og samfundet i almindelighed skal kunne klare sig fremover.

I dette interview giver kreativitetsforsker Sir Ken Robinson sit provokerende bud på, hvordan og hvorfor han mener folkeskolen skal ændres. Og det er ikke så lidt, der skal til. Og det er bestemt via den ensidige og indskrænkende centimeter-målestoks-fascistiske-tankegang, som den siddende regering har indført i skolesystemet …

Sir Ken Robinson – om fremtidens skole.

Del og send gerne linket til interviewet til alle, som du kender, der blot har den mindste berøring med læring, uddannelse og pædagogik. Der er masser af guldkorn at hente for alle … der gerne vil skabe de bedste udviklingsmuligheder for alle – og ikke mindst for de grupper, der ofte overses eller undgås inden for den konventionelle uddannelsestænkning.

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Verdens bedste strategi for optimal kundeservice

maj 2, 2011

Gad vide, hvad der mon skal til …

Skal vi smile mere mere til kunderne?

Er det den direkte øjenkontakt, der tæller?

Hvad med en venlig attitude?

Naturligvis er alle disse forhold vigtige. Men det vigtigste er, at fokusere på at skabe et godt miljø/klima for dine medarbejdere. Så vil de nemlig bagefter gøre (alt) det, der skal til for at at servicere jeres kunder bedst muligt …

Læs mere om tankegangen bag denne strategi på Jon Gordon´s blog i dette indlæg: The Greatest Customer Service Strategy

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En definition på succes

marts 20, 2008

Her finder du en meget inspirerende lille video, der fortæller og illusterer, hvad der ligger bagved succes: http://www.success.com/definingmoments/

PS: Afhængig af hvor hurtig din internetforbindelse er, kan det tage et par minutter at uploade videoen.

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Succesformel: Et lille bitte nøk mere …

marts 4, 2008

“Four short words sum up what has lifted most successful individuals above the crowd: a little bit more. They did all that was expected of them and a little bit more.”

— A. Lou Vickery, forfatter

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Sådan får du lidt mere styr på livet i en kompleks verden …

februar 11, 2008

Simplify … er nøgleordet, hvis du vil slippe for stress, manglende fokus og unødvendige forstyrrelser.

  • Think about your values and write down those that really matter to you. What is most important? Spending time with family? Accumulating great wealth? Achieving powerful influence? Acquiring possessions? Expressing yourself? Learning new ideas? Experiencing adventure and travel? Maintaining excellent health? Socializing with friends? Contributing to the community? You can’t do them all. Cut out activities that aren’t consistent with your core values.
  • Write a list of goals you’d like to achieve. Focus on doing a few really well, rather than a lot in a mediocre way. You can’t add hours to the day, but you can cut down on activities.
  • Say no instead of yes. People agree to requests from others because they like to please them. Instead, realize that you have a right to say no. Creating plans or policies makes saying no easier. (“I’m sorry, I already have a financial planner.” “I’m sorry, we already have a plan for giving to charities.”)
  • Stop being a slave to communication tools. Do you really need an office phone, a home phone, a cellular phone, pager, fax, e-mail and internet ICQ technology?
  • Give away clerical tasks to others who can handle non-priority activities.
  • Stop spending time to save money. Instead, spend money to save time. Don’t drive across town to save a few cents on a grocery item. It’s not worth your time. Do hire someone to do chores you’re not fond of.
  • Cancel subscriptions to magazines you never get around to reading. Only read one newspaper per day.
  • Cut back on television time. Only watch those shows you decide on beforehand. Circle them in the television-listing magazine. Then turn off the television when the program is over. Cancel extra cable television packages for channels you rarely watch. Go for broke. Give up watching television altogether.
  • Clean out your basement or your office. If you’re not using something, get rid of it. Put an expiry date on items when you can’t decide to keep them or not. Get rid of them when the expiry date arrives.
  • Quit organizations that aren’t contributing to your advancement, your network or your fun.
  • Automate repetitive, clerical, mechanical tasks. For instance, set up automatic bill payments. Include your automatic savings plan as part of your monthly spending.
  • Make a plan for the weekend that doesn’t involve work. Plan to spend more time with your family or with people who make positive contributions to your life. Stop spending time with people who are a drain on your energy or vitality.
  • Carry a smaller wallet or purse. Start by cleaning out the one you’ve got. Get rid of unnecessary credit cards and other clutter that you don’t use regularly.
  • Stop checking up on your financial portfolio every day. Most people invest for the long term. Checking your results daily adds to stress and might lead to expensive and unnecessary changes.
  • Make time for yourself. Set aside time each day to reflect quietly, go for a walk, plan for your future or meditate. Visit the park instead of the mall.
  • Cut back on debt. Consolidate your different debts into one and pay it off. Put your credit cards in a spot where you won’t be able to use them until you’re debt-free. Track your expenses for a month, then cut back your spending on items you don’t need. For instance, pack a lunch rather than buying one at work. Mix and match your outfits rather than constantly buying new ones.
  • Consider renting a vacation home rather than buying. You won’t be burdened by time (and money) spent in maintenance. Also, this allows you to visit a different spot each year.
  • Plan time for a vacation every year. Some people claim “I haven’t had a vacation in three years” as if it was a badge of courage. It isn’t.
  • Cut back on your children’s planned activities. If they have to use a time planner to schedule their activities, and you spend all of your time taxiing them around, they’re probably too busy.
  • Live closer to your work so you don’t have to drive.
  • Take a moment each day to be grateful.

Kilde: http://www.getmoredone.com

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